gainful.io

Job Description

You’re an experienced business analyst who is driven to influence the evolution of an exceptional next-generation SaaS product by uncovering valuable insights from data-driven analyses. We’re EngagedMD, and we have a patient journey application used by more than 1 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us on our mission to make life easier for clinics and patients alike. You will have the opportunity to translate data findings into clear, concise, and compelling narratives that effectively communicate business insights, execute analytics projects, and make actionable recommendations through data analysis, while closely collaborating with our sales, product, and customer success teams to understand the customer journey and support product development.

You’ll also have the opportunity to conduct trend analysis to identify behavioral patterns and support predictive analytics, as well as drive marketing and funnel analytics to capture new business.

This fully remote role reports to our Director of Financial Planning & Analysis, and candidates are required to reside in the United States. This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.

What You’ll Do

• Proactively identify business challenges and solve for them using analysis in order to make strategic and tactical recommendations
• Use data to tell compelling stories about the organization and our customers, focusing on opportunities to improve processes and product experiences internally and externally 
• Present insights and recommendations to senior leaders
• Engage in and effectively manage a wide range of analytics projects spanning departments and business functions
• Dig into specific client accounts and provide account-level analytics to ensure client satisfaction and retention
• Aggregate account-level analytics to identify trends across our entire customer base 
• Create models for analysis, such as for attribution or pricing analytics, by working with raw data to support new-business initiatives and product strategies
• Collaborate with our data analytics manager to extract data for complex exercises, and also independently retrieve data where data analytics resources are not required

What You’ll Bring

• 2-4 years of analytics experience modeling large customer data sets
• Expertise with SQL and Excel or Google Sheets
• Proficiency with common data visualization tools such as Looker Studio, Microsoft BI, Google Data Studio, or Tableau
• Critical thinking and analytical skills
• Strong communication skills and the ability to work cross-functionally
• A mission-driven orientation to all you do 
• Superior written and verbal communication skills
• Ability to thrive in a small, fast-paced organization 
• Bachelor’s degree or equivalent career experience 

It’s Also Nice If You…

• Have at least a passing familiarity with the fertility and/or healthcare industries
• Have successfully worked remotely with distributed teams in the past

What We Offer

• Competitive compensation and equity
• Medical, dental, and vision coverage heavily subsidized by the company
• Open Paid Time Off
• Paid family and medical leave
• Generous paid holidays
• 401(k) retirement savings plan 

EngagedMD is an equal opportunity employer. We’re committed to diversity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their individuality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to make life easier for the clinics and patients we serve.