gainful.io

Job Description

Your job:

• You are the friendly voice of PAJ, providing effective problem solving, unique and empathetic support on the phone.
• As the point of contact in every sense of the word, you multitask through multiple systems while working with customers to find quick, straightforward, and customer-focused solutions to any challenges they may face
• Create and process customer orders
• Maintain our internal data system
• You identify opportunities to prevent recurrence of customer issues by identifying patterns and sharing information

Your profile:

• Cosmopolitan, outgoing and a positive mindset
• Thanks to foreign languages you can also support our international customers
• Team spirit is very important to you and spurs you on to top performance
• Unique, empathetic and high-performing
• You enjoy technology
• You prove every day that service can be both first class and meticulous, demonstrating writing & eloquence skills
• You always keep a cool head and handle difficult customers in an exemplary manner
• You have a strong understanding of customer needs and consulting experience
• Ideally, you already have a commercial apprenticeship or a comparable qualification.

You want to fill customer service with life and your positive energy? Our opportunities to grow together are as unique as you are. We invite you to discover a world where your talent finds a home. Send us your application with salary requirements by e-mail (summarized and as a PDF document)to: job-Db48L7pWSo@gainful.io-gps.de.