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Job Description

Reference Number: CCOTR1022

The position: 

We are looking for a passionate and self-motivated professional to join our Customer Experience Team in Limassol! 

 

The main responsibilities of the position include:

·        Deal with clients’ inquiries via live chat, email and telephone

·        Perform personal clientele analysis and taking actions as required

·        Handle client inquiries appropriately and ensuring that high level service is provided

·        Promote available products and services to clients

·        Develop and maintain excellent relationships with prospective and existing clients 

·        Cooperate effectively with other departments as required

·        Contribute to team effort by achieving targeted results

 

Main requirements:

  • Degree in a business-related field

·        Client handling experience in the financial services sector is a definite plus

  • Fluent Turkish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization

·        Outstanding communication and interpersonal skills

  • Excellent computer literacy¬†
  • Valid work permit required
 

Benefit from:

  • Attractive remuneration package plus performance related reward¬† ¬†
  • Private health insurance¬†
  • Food allowance¬†
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
 

Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website www.xm.com/careers to submit your online application for this position.  

  

All applications will be treated with strict confidentiality!

 

Instructions to Apply